Terms and Conditions
These Terms and Conditions govern the use of the Popular Routes website and all booking and travel assistance services provided through approved communication channels. By using this website or engaging our services, you agree to these terms.
1. Nature of Services
Popular Routes provides assisted flight booking and travel support services. We act as an intermediary between travelers and third-party service providers, including airlines and travel insurance providers.
We do not operate airlines, control airline schedules, or guarantee airline availability, pricing, or policies.
All airline tickets and related services are subject to the terms and conditions of the respective airline or provider.
2. Booking Responsibility
- It is the traveler’s responsibility to:
- Provide accurate passenger information
- Review itinerary details before confirmation
- Verify travel dates, times, and destinations
- Ensure passport validity and required documentation
- Confirm visa requirements and entry eligibility
- Incorrect passenger information may result in airline penalties, rebooking fees, or ticket invalidation.
3. Airline Policies and Fare Rules
All tickets are subject to airline fare rules, ticket restrictions, and operational policies. These may include:
- Change fees
- Cancellation penalties
- No-show rules
- Refund eligibility limitations
- Schedule change policies
Popular Routes does not control airline-imposed fees or fare conditions.
4. Pricing and Availability
Airline pricing and seat availability change frequently and may update without notice. A quoted fare is not guaranteed until ticket issuance is completed and confirmed.
Popular Routes is not responsible for fare increases resulting from delays in confirmation or payment.
5. Changes, Cancellations, and Refunds
Change and cancellation eligibility is determined by airline fare rules and policies. Refund timelines are controlled by the airline or payment processor.
Popular Routes may assist with coordination but does not guarantee refund approval or processing timelines.
6. Travel Insurance
Travel insurance assistance, where applicable, is subject to the terms and conditions of the insurance provider. Popular Routes does not underwrite insurance policies and does not guarantee claim approval.
Travelers are responsible for reviewing policy coverage details before purchase.
7. Limitation of Liability
Popular Routes is not liable for:
- Airline schedule changes
- Flight delays or cancellations
- Missed connections
- Airline bankruptcy or service interruptions
- Acts of weather, government, or third parties
- Losses resulting from incomplete or incorrect traveler information
Our role is limited to coordination and assistance within the framework of third-party provider policies.
8. Travel Documentation
Travelers are solely responsible for obtaining:
- Valid passports
- Required visas
- Health documentation
- Transit permissions
- Entry clearances
Popular Routes does not guarantee entry into any country.
9. Payment Terms
Payment methods and processing are handled through approved systems. Charges must be authorized by the traveler.
Disputes related to airline policies must follow the procedures of the issuing airline or provider.
10. Communication
Time-sensitive travel matters should be handled by phone where possible. Email communication may not be suitable for urgent travel issues.
11. Website Use
Content on this website is provided for informational purposes. Unauthorized use, duplication, or misuse of website content is prohibited.
12. Modifications
Popular Routes reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the website or services constitutes acceptance of updated terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of New Jersey, United States.