Frequently Asked Questions (FAQs)

Yes, Lufthansa generally allows free cancellation within 24 hours of booking for eligible tickets
booked directly through the airline.

Usually, Economy Light fares are non-refundable after the 24-hour cancellation period ends.

You can check refund eligibility in your booking confirmation email under “Fare Conditions.”

Yes, but refund processing may need to be handled by the travel agency.

Refunds usually take between 7 and 20 business days depending on payment method and
booking source.

Passengers are generally entitled to rebooking, vouchers, or a full refund depending on the
situation.

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